Yes, every mural is made to measure. On your chosen design, simply click Customize & Buy where you can enter your wall dimensions and use our cropping tool to choose the perfect section of the artwork for your space.

Our murals are designed super-panoramic, but for very large walls we can extend or repeat parts of the artwork to cover the space seamlessly. Contact us if you need planning support.

Yes, we take on custom commissions for special projects. Share your brief and we’ll advise on feasibility, costs and lead times.

Yes, we offer A3 samples of all designs, printed on your chosen substrate, so you can see the colours and finish before ordering a full mural.

All our murals come in numbered panels for easy installation, using standard paste-the-wall wallpaper techniques. We include a clear installation guide with every order.

Many customers successfully install murals themselves using the included guide. However, for large walls or textured surfaces, we recommend hiring a professional decorator for the best results

Yes, ceilings look incredible with murals. For overhead installation, we strongly recommend professional installation.

We offer three premium substrates:
Uncoated- matte finish
Vinyl - wipeable, durable, ideal for moisture-prone or high-traffic areas
Grasscloth - a luxurious woven texture with natural variations

We work hard to ensure colour accuracy, but screens vary. Ordering a sample is the best way to see true colour and finish.

All murals are designed and printed in the U.K.

We print using industry-leading materials and environmentally conscious water-based inks.
Our substrates are PVC-free where possible.

UK - 15 to 20 business days from approval to dispatch. (1 to 2 business days for samples).
U.K. orders usually arrive within 2 days of dispatch.

Yes, we ship worldwide. Delivery times and costs vary depending on the destination, which will be calculated at checkout.
EU - We advise 15 to 20 business days from approval to dispatch (3 to 5 business days for samples)
International - 20 to 25 business days from approval to dispatch (5 to 10 business days for samples)

Yes. Once your mural or sample pack has been dispatched, you’ll receive a tracking link via email so you can follow the delivery progress.

Yes, trade customers can apply for a trade account for exclusive benefits and project support.
Please stay tuned for our imminent trade portal. In the meantime, get in touch for onboarding.

Please contact us with your order number and we will investigate with the printer or courier service.

While we are not responsible for damage caused in transit, we will support you in resolving any delivery issues. Please notify us of any damage within 48 hours of receipt, providing photographs so we can raise this with the courier and arrange a replacement where appropriate.

This is usually caused by measurement inaccuracies or uneven walls. Here’s what to do:
- Check your measurements against your order confirmation.
- Ensure the recommended 10 cm extra allowance was included for trimming.
- Look for wall irregularities (slopes, dips, out-of-plumb corners) these can affect fit.
If the issue remains unresolved, please contact us with photos and measurements. We’ll review the situation and advise on solutions.

Yes, grasscloth is a natural woven material, and bumps, knots, visible seams, slight panel variation and surface irregularities are expected characteristics of the product. They are not considered faults.
If you are unsure whether what you see is natural variation or a manufacturing issue, please send photos and we’ll happily advise.

If you feel the colour significantly differs from the sample you received or image on screen, please contact us and we will assess the issue.